Privacy Policy

About this notice

Under data protection law (General Data Protection Regulations, updated 25 May 2018), clients have a right to be informed about how PT Kids uses any personal data we hold about them. We comply with this right by providing this privacy notice. PT Kids is the data controller for the purposes of data protection law.

The personal data we hold

We collect and process the following information:

• Parent / guardian: name, contact details.
• Child: name, contact details, date of birth, gender, medical information, NHS details, GP details, SEN assessments, source of referral, payment details, records of consent.

This data may be collected by telephone, email, contact through the website, on initial assessment, or at the point of referral from an external source.

Why we use this data

We use this data to:

• Undertake an initial assessment and put a treatment plan in place.
• Carry out administrative activities that become necessary from time to time.
• Communicate with third parties including PT Kids therapists, health authorities, case managers, insurers, social welfare organisations, schools, charities, voluntary organisations, and suppliers.
• Operate PT Kids’ website and social media sites.

Who we share your information with

We do not share information about our clients with any third party without consent unless the law and our policies allow us to do so. We typically share personal information only with the third parties mentioned above. Please see the attached consent form.

Our legal basis for using this data

We only collect and use a client’s personal data when the law allows us to. Our use of your information is permitted because it is:

• Necessary for our legitimate interests in pursuing the purposes set out above.
• Required to meet our legal or regulatory responsibilities to maintain complete records relating to the client’s assessment and treatment plan.
• Required to comply with our company terms of business.

Where we have obtained consent to use personal data, this consent can be withdrawn at any time. We will make this clear when we ask for consent and explain how it can be withdrawn.

Collecting this information

While most of the information we collect is mandatory, some can be provided voluntarily. Whenever we seek to collect information from you, we make it clear whether providing it is mandatory or optional.

How we store this data

We keep personal information about clients while they are undergoing treatment with the PT Kids team. We may also keep it beyond this period if necessary to comply with our legal obligations. Data is saved in hard copy or electronically, in an appropriate system that complies with relevant legislation and can be easily retrieved.

Your rights regarding personal data

• Right of access: You can request a copy of the personal information PT Kids holds about you.
• Right to rectification: If the information we hold is inaccurate or incomplete, you can request that it be updated.
• Right to erasure: In some circumstances, you can request that PT Kids deletes your personal data, although we can override this in certain circumstances.
• Right to restrict processing: As an alternative to erasure, you may request that processing be restricted.
• Right to object: You can object to the use of personal data if it would cause or is causing damage or distress, or to prevent it being used to send direct marketing.
• Right to compensation: You can claim compensation for damages caused by a breach of the data protection regulations.

To exercise any of these rights, please contact Daniel Woods — Owner, PT Kids.

Complaints

We take complaints about our collection and use of personal information seriously. If you think our collection or use of personal information is unfair, misleading or inappropriate, please raise this with Daniel Woods — Owner, PT Kids. You can also make a complaint to the Information Commissioner’s Office (ICO) at ico.org.uk.

Status of this notice

This document is a notice to you and not a contract between us. We reserve the right to amend it from time to time. Any future changes that affect your personal data will be communicated to you in advance through an appropriate channel.