Frequently Asked Questions
Our many clients and parents will often have lots of questions regarding our children physiotherapy services at one of PT Kids locations, the following are some of the most frequently asked questions. However, if your query is not fully answered here please do not hesitate to contact us.
Fees and Insurance
Our fees are charged at an hourly rate. Some staff are recognised by private health insurance providers so patients covered by BUPA, Aviva or other private schemes may be able to claim their fees, or a proportion of them. However, we do not accept AXA PPP Cover.
We advise that you contact your health insurance company to ensure that they will cover the cost of the treatment. Please contact us for further information and we can provide you with a specific quotation for your requirements.
Do I need a Referral?
No, if you are concerned about your child’s development you can contact our team directly, without a GP referral. However, should we require more information we would firstly ask for your consent to contact the relevant professional, such as consultants and case managers.
How can I get more information on Children’s Physiotherapy?
How does Children’s Physiotherapy work if you already awaiting NHS physiotherapy?
We have an experienced team who have worked in either the NHS or private sectors, and recognise that communication regarding the ‘shared’ patient is essential. If you are already seeing an NHS physiotherapist then with your consent, we will contact them to ensure that our approaches to your child’s physio are consistent, so that you are not being given conflicting information.
What’s involved with Children’s Physiotherapy?
We will continually observe your child in their home or at Nursery/School and undertake a full and regular holistic assessment of their needs. We observe not only their movements and activities, but how they actually deal with them. Also, we will need to examine their joints and muscles to understand the extent of their condition.
What can Parents expect from Physiotherapy?
In our physiotherapy service, you can expect us to listen to your child and to be honest in our responses. Our mission is that we treat parents, families and their children in the manner which we would expect to be treated if it was our own child needing therapy. However, if we genuinely feel that we are unable to help you and your family, we will direct you to the right people who can help.
How frequently will you see my child & Could you give advice over the phone?
Each and every child will develop at their own pace, some faster or slower than others. It is very important to recognise that the frequency of these sessions is often dependant on the child and their condition.
Although difficult without having actually assessed your child in person, we will be able to tell you whether physiotherapy is likely to help or to give advice on whether your child needs to see a Occupational therapist or speak to a GP.